Prototypes & Case Studies

Pilot-ready digital infrastructure prototypes demonstrating how AI and secure platforms can modernise utility operations.

Water Billing Dashboard Preview

AI-Powered Water Billing Platform

Real-time dashboard with automated meter reading and analytics

AI-Powered Digital Metering Infrastructure Prototype

The Problem

State water utilities often rely on manual meter readings, which lead to data inaccuracies, delayed billing cycles, high operational costs, and increased risk of fraud.

The Challenge

Utilities operate across large geographic areas with legacy meter infrastructure, limited digital systems, high data volumes, and sensitive customer information.

Our Approach

We designed a security-first AI-powered digital metering platform that uses computer vision to automatically read meter values, securely transmits readings to a central data platform, integrates with billing and analytics systems, and provides real-time visibility into consumption data.

The Solution

Mobile and device-based AI meter recognition
Secure data ingestion pipeline
Centralised utility dashboard
Consumption tracking and alerts

Projected Impact

  • Improved reading accuracy
  • Reduced operational costs
  • Faster billing processes
  • Enhanced data security
  • Real-time operational insights

Secure Centralised Utility Data Infrastructure

The Problem

Utilities often manage data across fragmented systems, leading to inconsistent records, limited visibility, security vulnerabilities, and operational inefficiencies.

The Challenge

To create a secure, centralised platform capable of handling large-scale utility data while integrating with existing operational systems.

Our Approach

We designed a security-first digital data platform that centralises utility data streams, encrypts sensitive information, enables controlled access, and integrates with metering and billing systems.

The Solution

Secure data ingestion pipelines
Centralised dashboards
Role-based access controls
Audit-ready data flows

Projected Impact

  • Improved data accuracy
  • Enhanced security compliance
  • Real-time operational visibility
  • Reduced system fragmentation

AI-Enabled Utility Customer Service Infrastructure

The Problem

Public utilities often face high volumes of customer inquiries, manual complaint handling, slow response times, and limited service tracking.

The Challenge

To develop a scalable, intelligent service platform that improves citizen engagement while reducing operational workload.

Our Approach

We built an AI-powered service platform integrated into secure utility systems that automates common inquiries, manages service requests, provides real-time updates, and protects sensitive customer data.

The Solution

Intelligent chat and voice assistants
Automated case management
Secure customer data handling
Service performance dashboards

Projected Impact

  • Faster service response times
  • Reduced operational costs
  • Improved citizen satisfaction
  • Better service transparency

Interested in a Pilot Project?

Let's discuss how these platforms can be adapted for your utility operations.

Contact Us